Privacy policy

This Privacy Policy governs the collection, processing, storage, protection, and disclosure of personal data obtained by Lucky Night Games (hereinafter referred to as "we", "us", or "our") through the Lucky Night Games website (hereinafter referred to as the "Website"). Lucky Night Games is the owner and operator of the Website, and acts as the data controller responsible for the processing of your personal data in compliance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA).

This Privacy Policy outlines the types of personal information we collect, the purposes and legal bases for processing such information, the measures we implement to safeguard your data, your rights as a data subject, and the circumstances under which we may disclose your information. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We strongly recommend that you review this document carefully before using any services or features provided by the Website.

We are committed to upholding the highest standards of data protection and privacy. We treat the confidentiality, integrity, and security of your personal data as a core operational priority, and implement strict organizational and technical safeguards to protect your information from unauthorized access, misuse, alteration, destruction, or disclosure.

1. Personal Information We Collect

We collect two primary categories of personal information from users of the Website: automatically collected device information, and voluntarily provided personal identification information. All data collection is conducted in accordance with applicable legal requirements and only for the purposes specified in this Privacy Policy.

1.1 Automatically Collected Device Information

When you visit or interact with the Website, our systems automatically collect non-identifiable and technical information related to your device and browsing activity. This information includes, but is not limited to: your device’s Internet Protocol (IP) address, web browser type and version, operating system details, time zone settings, cookie identifiers, language preferences, and other technical metadata. We also collect information regarding your browsing behavior on the Website, including the specific web pages, content, or products you view, referral sources (websites or search queries that directed you to our Website), duration of your visit, click-through activity, and other interaction patterns with the Website. This category of information is collectively referred to as "Device Information".

1.2 Voluntarily Provided Personal Data

When you register an account, use interactive features of the Website, submit inquiries, subscribe to our newsletter, complete transactional processes, or otherwise engage with our services, you may voluntarily provide us with personal identification information. This information may include, but is not limited to: your full name, surname, residential or postal address, email address, telephone number, payment and billing details, account login credentials, and any other information you choose to submit through online forms or communication channels. We only collect this information to the extent necessary to fulfill the requested service or contractual obligation.

2. Purposes and Legal Bases for Data Processing

The security and privacy of user data is our foremost operational priority. We adhere to the principles of data minimization and purpose limitation, meaning we only process the minimum amount of personal data required to achieve the specified purposes, and we do not process data for purposes incompatible with those outlined in this policy.

2.1 Purposes of Processing

To operate, maintain, and optimize the functionality, performance, and user experience of the Website;
To detect, prevent, and investigate potential security threats, fraudulent activities, abuse, violations of our terms of service, or other harmful behavior;
To compile anonymous, aggregated statistical data regarding Website usage trends, audience demographics, and service performance, which is not linked to any identifiable individual user;
To fulfill contractual obligations, including processing transactions, providing requested services, and managing user accounts;
To communicate with you, respond to your inquiries, provide customer support, and send important service-related notifications;
To comply with legal, regulatory, or compliance requirements applicable to our operations.

2.2 Legal Bases for Processing

For users located in the EEA, we process your personal data only on valid legal bases under the GDPR, including: (a) your explicit or implied consent for specific processing activities; (b) the necessity to perform a contract with you; (c) compliance with a legal obligation to which we are subject; (d) the necessity to pursue our legitimate business interests, provided such interests do not override your fundamental privacy rights.

You are not required to provide any personal data to browse the public sections of the Website, and you may access the Website without disclosing any information that can identify you as a specific individual. However, certain advanced features, personalized services, subscription options, and direct communication channels may require you to provide limited personal data. If you choose not to provide mandatory personal information, you may be unable to access or use these restricted features of the Website. If you have questions regarding mandatory data fields, please contact us at contact@luckynightgames.com.

3. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you hold full statutory rights under the General Data Protection Regulation (GDPR) with respect to your personal data. You may exercise the following rights at any time, subject to applicable legal exceptions:

The Right to Be Informed: The right to receive transparent, clear, and easily accessible information about how we process your personal data;
The Right of Access: The right to request confirmation of whether we process your personal data, and to obtain a copy of the personal data we hold about you;
The Right to Rectification: The right to request the correction of inaccurate or incomplete personal data we hold about you;
The Right to Erasure (Right to Be Forgotten): The right to request the deletion or removal of your personal data where there is no valid legal basis for continued processing;
The Right to Restrict Processing: The right to request the restriction or suspension of processing of your personal data under specified circumstances;
The Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit such data to another data controller;
The Right to Object: The right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes;
Rights Related to Automated Decision-Making and Profiling: The right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of the above rights, please submit a written request to us using the contact information provided at the end of this policy. We will respond to valid data subject requests in accordance with applicable legal timelines and requirements. We may request verification of your identity to prevent unauthorized access to your personal data before fulfilling your request.

Please note that your personal data may be transferred, stored, and processed in countries outside the EEA, including but not limited to Canada and the United States. We ensure that all such cross-border data transfers are conducted in compliance with applicable data protection laws, and implement appropriate safeguards to protect your data in accordance with GDPR requirements.

4. Third-Party Websites and Services

The Website may contain hyperlinks to external websites, platforms, or services that are not owned, operated, or controlled by Lucky Night Games. We have no control over the content, privacy policies, data collection practices, or security measures of these third-party websites. This Privacy Policy applies solely to information collected by Lucky Night Games through our Website. We are not responsible or liable for the privacy practices or content of any third-party websites. We strongly encourage you to review the privacy policies of any external websites you visit via links on our Website before disclosing any personal information.

5. Data Security Measures

We implement comprehensive, industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, misuse, or destruction. All personal information you provide is stored on secure, access-controlled servers in a protected computing environment. We use encryption technologies, access controls, regular security audits, and data protection protocols to safeguard the confidentiality and integrity of your data.

While we take all reasonable and commercially acceptable steps to protect your personal data, please be advised that no electronic data storage system or transmission over the Internet can be guaranteed to be 100% secure. We cannot warrant absolute security of information transmitted to or from our Website, and you acknowledge and accept this inherent risk of online data transmission.

6. Legal Disclosure of Information

We may disclose, transfer, or share your personal information if we are required or permitted to do so by applicable law, regulation, court order, subpoena, or other valid legal process. We may also disclose your information in good faith when we believe such disclosure is necessary to: (a) protect and defend the legal rights, property, or safety of Lucky Night Games, our users, or the general public; (b) investigate, prevent, or take action regarding illegal activities, suspected fraud, security threats, or violations of our terms of service; (c) comply with requests from law enforcement or government authorities; or (d) fulfill other legal obligations.

7. Updates to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at our sole discretion at any time. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Continued use of the Website following the posting of revised terms constitutes your acceptance of the updated Privacy Policy.

8. Contact Information

If you have any questions, comments, requests, or concerns regarding this Privacy Policy, our data processing practices, or your privacy rights, please contact our data protection team via email at: contact@luckynightgames.com. We will review and respond to all legitimate inquiries in a timely manner.